Definition

What is an SSL Certificate?

An SSL certificate (Secure Sockets Layer) is a digital certificate that encrypts data transmitted between your website and visitors. It enables HTTPS and displays the padlock icon in browser address bars, indicating a secure connection. SSL protects sensitive information like passwords, contact form submissions, and payment details from being intercepted by hackers. Every business website needs SSL for security, user trust, and SEO benefits.

95%+
of web traffic is HTTPS
84%
abandon insecure sites
Free
basic SSL available
SEO
ranking factor
Why It Matters

Why your website needs SSL

SSL is no longer optional - it is a basic requirement for any professional website.

Protects sensitive data

SSL encryption ensures that personal information, passwords, and payment details cannot be intercepted by hackers when transmitted between your website and visitors.

Builds visitor trust

The padlock icon signals security to visitors. Websites without SSL display 'Not Secure' warnings that make 84% of users abandon their purchase or form submission.

Improves SEO rankings

Google has confirmed HTTPS as a ranking signal. While not the biggest factor, SSL can give you an edge over competitors and is considered a basic requirement for modern SEO.

Enables modern features

Many modern web features require HTTPS to function, including geolocation, camera access, push notifications, and Progressive Web Apps (PWAs).

GDPR compliance

The GDPR requires 'appropriate security measures' for personal data. SSL encryption is considered a basic security requirement for any website handling UK/EU visitor data.

Prevents warnings

Chrome, Firefox, and other browsers prominently display 'Not Secure' warnings on HTTP sites. These warnings scare visitors away and damage your credibility.

How It Works

How SSL encryption works

Understanding the basics of SSL helps you appreciate why it is essential.

1

Browser requests secure connection

When a visitor accesses your HTTPS website, their browser asks your server to identify itself and establish a secure connection.

2

Server sends SSL certificate

Your web server responds with its SSL certificate, which contains a public key and information about your website and the certificate authority that issued it.

3

Browser verifies certificate

The browser checks that the certificate is valid, not expired, and issued by a trusted certificate authority. If verification fails, the browser shows a warning.

4

Encrypted connection established

Once verified, the browser and server create an encrypted session. All data transmitted is scrambled and can only be read by the intended recipient. The padlock icon appears.

SSL Types

Types of SSL certificates

SSL certificates come in different validation levels. For most UK small businesses, a free DV certificate is perfectly adequate.

Domain Validated (DV)

Free - £50/year
Validation: Domain ownership only
Time to obtain: Minutes to hours
Best for: Personal sites, blogs, small business websites
Padlock icon displayedHTTPS enabledBasic encryptionQuick to obtain

Organisation Validated (OV)

£50 - £200/year
Validation: Domain + organisation identity
Time to obtain: 1-3 days
Best for: Business websites, e-commerce, organisations
Company name in certificate detailsHigher trust levelVerified business identityBetter for B2B

Extended Validation (EV)

£100 - £500+/year
Validation: Thorough business verification
Time to obtain: 1-2 weeks
Best for: Banks, large e-commerce, financial services
Most rigorous verificationHighest trust indicatorLegal entity verifiedBest for high-value transactions

Our recommendation

For most Welsh small businesses, a free Domain Validated (DV) certificate from Let's Encrypt provides excellent security. All our hosting packages include free SSL certificates that we install and auto-renew for you.

Getting Started

How to get SSL for your website

Follow these steps to secure your website with SSL.

1

Check if you already have SSL

Visit your website and look for the padlock icon. If you see it and your URL starts with https://, you already have SSL installed.

2

Contact your hosting provider

Most quality hosts include free SSL certificates. Ask them to enable it if it is not already active, or check your hosting control panel.

3

Use Let's Encrypt if needed

If your host does not provide free SSL, Let's Encrypt offers free certificates. Tools like Certbot can automate the installation.

4

Update your site URLs

After SSL is installed, ensure all internal links, images, and resources use https:// URLs to avoid 'mixed content' warnings.

5

Set up redirects

Configure your site to automatically redirect HTTP visitors to the HTTPS version. This ensures everyone uses the secure connection.

6

Update Google Search Console

Add the https:// version of your site to Google Search Console and submit your updated sitemap.

7

Monitor certificate expiry

SSL certificates expire (typically annually). Set up renewal reminders or use auto-renewal to avoid your site showing security warnings.

Troubleshooting

Common SSL issues and solutions

If you are experiencing SSL problems, here are the most common causes and fixes.

Mixed content warnings

Cause: Your HTTPS page is loading some resources (images, scripts, stylesheets) over insecure HTTP.

Solution: Update all internal URLs to use https:// or use relative URLs. Check for hardcoded http:// links in your content.

Certificate expired

Cause: SSL certificates have expiration dates, typically 90 days for Let's Encrypt or 1-2 years for paid certificates.

Solution: Enable auto-renewal with your hosting provider or certificate authority. Set calendar reminders to check expiration.

Certificate name mismatch

Cause: The domain in the certificate does not match the domain visitors are using (e.g., www vs non-www).

Solution: Ensure your certificate covers both www and non-www versions, or set up proper redirects to the version covered.

Not secure despite having SSL

Cause: SSL is installed but the site is not redirecting HTTP to HTTPS, or there are mixed content issues.

Solution: Set up 301 redirects from HTTP to HTTPS. Check for mixed content. Verify SSL is properly configured.

FAQ

Common SSL certificate questions

Everything you need to know about SSL certificates for your business website.

What is an SSL certificate?

An SSL (Secure Sockets Layer) certificate is a digital certificate that encrypts data transmitted between a website and its visitors. When installed, it enables HTTPS (the secure version of HTTP) and displays a padlock icon in the browser address bar. This encryption protects sensitive information like passwords, credit card numbers, and personal details from being intercepted by hackers. SSL certificates also verify the identity of your website, confirming to visitors that they are on the legitimate site.

Why do I need an SSL certificate for my website?

An SSL certificate is essential for several reasons: Security - it encrypts sensitive data like contact form submissions, login credentials, and payment information. Trust - visitors see the padlock icon and know your site is secure; sites without SSL show 'Not Secure' warnings that drive visitors away. SEO - Google uses HTTPS as a ranking factor, so SSL-secured sites may rank higher. Compliance - GDPR requires adequate security measures for handling personal data, and SSL is considered a basic requirement. Many modern features also require HTTPS to function properly.

What is the difference between HTTP and HTTPS?

HTTP (Hypertext Transfer Protocol) transmits data in plain text, meaning anyone intercepting the connection can read the information. HTTPS (HTTP Secure) uses SSL/TLS encryption to scramble the data, making it unreadable to anyone except the intended recipient. You can identify HTTPS sites by the padlock icon and 'https://' in the URL. All modern websites should use HTTPS - there is no good reason to use unencrypted HTTP in 2024.

How much does an SSL certificate cost in the UK?

SSL certificate costs in the UK vary by type: Free SSL certificates are available from Let's Encrypt and are included with most quality hosting providers. Domain Validated (DV) SSL costs £0-50/year and is suitable for most small business websites. Organisation Validated (OV) SSL costs £50-200/year and verifies your organisation's identity. Extended Validation (EV) SSL costs £100-500+/year and provides the highest level of verification. For most UK small businesses, a free Let's Encrypt certificate or basic DV certificate is perfectly adequate.

What are the different types of SSL certificates?

There are three main types of SSL certificates based on validation level: Domain Validated (DV) verifies only that you own the domain - quickest to obtain, suitable for most websites. Organisation Validated (OV) verifies your organisation's identity - shows company name in certificate details. Extended Validation (EV) provides the most thorough verification - historically showed the company name in the browser bar, though this is no longer displayed by most browsers. There are also wildcard certificates (secure unlimited subdomains) and multi-domain certificates (secure multiple domains with one certificate).

How do I know if a website has SSL?

You can tell if a website has SSL by looking at the browser address bar. A secure site will show: A padlock icon (click it for certificate details), The URL starting with 'https://' rather than 'http://', No security warnings or 'Not Secure' messages. If you see 'Not Secure' or a warning triangle, the site either has no SSL certificate or has one that is expired or incorrectly configured.

What happens if my SSL certificate expires?

When an SSL certificate expires, browsers will display scary warning messages telling visitors that your connection is not private or secure. Most visitors will immediately leave rather than proceed. This can devastate your traffic and sales. Search engines may also temporarily drop your rankings. Modern hosting and certificate providers usually auto-renew certificates, but it is important to monitor expiration dates and ensure your payment details are up to date.

Is SSL the same as TLS?

SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are related but TLS is the newer, more secure successor to SSL. The term 'SSL certificate' is still commonly used even though modern implementations actually use TLS 1.2 or TLS 1.3. When you purchase or install an 'SSL certificate', you are actually using TLS encryption. The terms are often used interchangeably in practice.

How do I get an SSL certificate for my website?

There are several ways to get an SSL certificate: Through your web hosting provider - most quality hosts include free SSL certificates and install them automatically. Via Let's Encrypt - a free certificate authority that provides DV certificates at no cost. From a commercial certificate authority - companies like DigiCert, Sectigo, or Comodo sell paid certificates with additional features. Your web developer can set this up - we include SSL with all our hosting packages and configure it properly for you.

Do SSL certificates affect website speed?

Modern SSL/TLS has minimal impact on website speed. The initial handshake adds a few milliseconds, but this is negligible for visitors. In fact, HTTPS enables HTTP/2, a newer protocol that can actually make your website faster through features like multiplexing and header compression. Any theoretical slowdown is far outweighed by the security benefits, SEO advantages, and the fact that browsers may throttle HTTP sites.

SSL Included

Free SSL with all our websites and hosting

We include free SSL certificates with every website we build and every hosting package we offer. We handle installation, configuration, and automatic renewal - you never have to worry about it.

What we handle for you

Free SSL certificate included
Professional installation
Proper HTTPS configuration
HTTP to HTTPS redirects
Mixed content fixes
Automatic certificate renewal
Security monitoring
Ongoing maintenance

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