Our process

How we build websites

A simple, transparent process that keeps you informed and in control at every stage. No surprises, no jargon.

At a glance

Eight clear steps, start to finish

Most projects go from first chat to live site in two to four weeks. Here's every step laid out so you always know what's next.

01

Discovery call

30-45 minutes

02

Planning

1-2 days

03

Design

3-5 days

04

Build

5-10 days

05

Review

2-3 days

06

Launch

1 day

07

Training

1-2 hours

08

Ongoing support

Ongoing

01

Discovery call

Let's talk about your business · 30-45 minutes

Every project starts with a friendly chat. We get to know your business, your goals and what you want your website to do. No pressure, and we'll tell you honestly if we're the right fit.

  • Understand your business and your customers
  • Talk through goals and what success looks like
  • Look at any branding or content you already have
  • Recommend the right build (Next.js or WordPress)
  • Give you a clear quote with no hidden costs
02

Planning

Mapping out your website · 1-2 days

Once we're on the same page, we plan the structure and content of your site. This makes sure we build something that actually works for your business, not just something that looks nice.

  • Plan the pages and how people move through them
  • Work out what each page needs to say
  • Decide on the key buttons and enquiry points
  • Agree any extra features you need
  • Set a clear timeline and milestones
03

Design

Making it look the part · 3-5 days

We design your homepage first so you can see exactly how your site will look and feel. You tell us what you think, and we refine it until you're happy before going any further.

  • Homepage design you can react to
  • Mobile and desktop layouts
  • Your brand colours and fonts dialled in
  • Revisions until it feels right
  • Sign-off before we build
04

Build

Bringing it to life · 5-10 days

With the design approved, we build your site. For most businesses we recommend Next.js, our fastest, best-value build from £600. If you'd rather edit content yourself, we build in WordPress instead. Either way, we keep you in the loop.

  • Built fast and clean, the way Google likes
  • Looks great on phones, tablets and desktops
  • Contact forms and any features you need
  • SEO foundations done properly
  • Regular updates so you're never in the dark
05

Review

Getting it just right · 2-3 days

You get a private preview link to look over everything. We work through your feedback and make adjustments until the whole site is exactly how you want it.

  • Full review on a private preview link
  • Content tweaks and adjustments
  • Tested across browsers and devices
  • Speed and performance checks
  • Final approval before launch
06

Launch

Going live · 1 day

When you're happy, we put your site live. We handle the technical side (domains, SSL, hosting) so the switch is smooth and you've got nothing to worry about.

  • Domain and DNS sorted for you
  • SSL certificate installed
  • Final checks on the live site
  • Google Analytics and Search Console set up
  • A hand getting the word out
07

Training

Handing over the keys · 1-2 hours

We don't just disappear once you're live. On a WordPress build, we show you how to manage your own content. On a Next.js build, you simply email us any changes and we make them for you, included on a care plan.

  • A walkthrough of your new site
  • Simple notes for common tasks
  • Clear answer on who edits what
  • Time to ask any questions
  • Confidence that you're looked after
08

Ongoing support

We're always here · Ongoing

After launch you get 30 days of support included. After that, our care plans keep your site secure, fast and up to date, from just £10 a month.

  • 30 days of support included after launch
  • Care plans from £10/month
  • We make your edits for you
  • Updates, backups and security handled
  • A long-term partner, not a one-off
What to expect

Typically live in two to four weeks

Most projects are finished within two to four weeks of the first chat. The exact timing depends on how big the site is and how quickly you can get content and feedback back to us. We'll give you a realistic date up front and keep you posted the whole way through.

2-4
Weeks, typically
30
Days support included
1hr
Usual reply time

Ready to get started?

Book a free, no-obligation discovery call. We'll discuss your goals and show you how we can help your business grow online.

5.0 on Google✓ No-obligation chat✓ Cardiff-based team