How we build websites
A simple, transparent process designed to keep you informed and in control at every stage.
Discovery Call
Let's talk about your business
Every project starts with a conversation. We'll discuss your business, your goals, and your vision for your website. This is a no-pressure chat. We're just trying to understand if we're a good fit.
What happens:
- Understand your business and target audience
- Discuss your goals and what success looks like
- Review any existing branding or content
- Answer any questions you have
- Provide a clear quote with no hidden costs
Planning & Strategy
Mapping out your website
Once we're on the same page, we'll plan the structure and content of your site. This ensures we build something that actually works for your business, not just looks good.
What happens:
- Define site structure and navigation
- Plan content for each page
- Identify key calls-to-action
- Discuss functionality requirements
- Set project timeline and milestones
Design
Making it look incredible
We design your homepage first, showing you exactly how your site will look and feel. You'll have the opportunity to provide feedback before we move forward.
What happens:
- Homepage design mockup
- Mobile and desktop layouts
- Brand colour and typography refinement
- Revision rounds until you're happy
- Sign-off before development begins
Development
Building your site
With the design approved, we build your website in WordPress. We use the Bricks theme for maximum flexibility and performance, and keep you updated throughout.
What happens:
- WordPress setup and configuration
- Custom theme development with Bricks
- Mobile-responsive implementation
- Contact forms and functionality
- SEO fundamentals setup
Review & Refinement
Getting it perfect
You'll get access to a staging site to review everything. We'll work through any feedback and make adjustments until you're completely satisfied.
What happens:
- Full site review on staging
- Content adjustments and tweaks
- Cross-browser and device testing
- Performance optimisation
- Final approval before launch
Launch
Going live
Once you're happy, we launch your site. We handle all the technical details like DNS, SSL, and hosting, so the transition is seamless.
What happens:
- Domain and DNS configuration
- SSL certificate installation
- Final testing on live environment
- Google Analytics and Search Console setup
- Launch announcement support
Training & Handover
Putting you in control
We don't just hand over the keys and disappear. We'll train you on how to update your content, add blog posts, and manage your site.
What happens:
- One-on-one training session
- Video tutorials for common tasks
- Documentation for your specific site
- Q&A to answer any questions
- Confidence to manage your own content
Ongoing Support
We're always here
After launch, we provide 30 days of included support. Beyond that, our maintenance packages keep your site secure, fast, and up to date.
What happens:
- 30 days post-launch support included
- Optional maintenance packages
- Priority support when you need it
- Regular updates and security patches
- Long-term partnership approach
Typical timeline: 2-4 weeks
Most projects are completed within 2-4 weeks from the initial discovery call. The exact timeline depends on the complexity of your site and how quickly you can provide content and feedback.
Start your projectReady to get started?
Book a free, no-obligation discovery call. We'll discuss your goals and show you how we can help your business grow online.
No pressure, no jargon, just an honest conversation about your website.